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Gerente/a de Implementación de IA, Escala

Cursor · AI Deployment Manager, Scale · publicada hace 5 días

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Contratación
Empleado/a
Nivel
Líder / Manager
Área
Atención al cliente
Ubicación (empresa)
Remote

Resumen

Fundador/a del movimiento Scale ADM: diseña flujos de trabajo con agentes IA para gestionar centenas de cuentas enterprise, priorizando riesgo y oportunidad. Requiere fluidez en producto, experiencia en customer success post-venta, y pasión por trabajar con agentes IA como herramientas colaborativas.

AI agentscustomer successaccount managementSaaS metricsproduct strategy

Descripción original (en el idioma de la empresa)

Our mission is to automate coding. The first step in our journey is to build the best tool for professional programmers, using a combination of inventive research, design, and engineering. Our organization is very flat, and our team is small and talent dense. We particularly like people who are truth-seeking, passionate, and creative. We enjoy spirited debate, crazy ideas, and shipping code.


About SpaceXAI

SpaceXAI builds the vertically integrated stack for useful AI: models, the products people work in every day, and the compute underneath. We're Cursor + Grok as one company: Grok Build (Cursor) for engineering in real codebases, Grok Bot for autonomous knowledge work, and Grok when you want to steer the result. Same intelligence layer; not a coding-only tool company.

We're a flat, talent-dense team that likes truth-seeking, sharp debate, and shipping.

About the role

We're standing up Scale ADM from first principles: an agentic, human-last motion for a large enterprise book. This is a founding seat. You'll help invent how SpaceXAI drives customer outcomes at scale across hundreds of accounts with a small team, using agents to surface risk and opportunity, and putting people where judgment still matters.

What you'll do

  • Help found and run the Scale ADM motion across a wide enterprise portfolio

  • Use agentic workflows to triage health, prioritize outreach, and keep human time scarce and high leverage

  • Drive value realization that supports retention and expansion: deepen adoption, find account whitespace, and open growth paths across the book

  • Amplify what already exists (marketing webinars, customer education, onboarding) and turn live learning into reusable motions without reinventing the wheel

  • Shape playbooks and offerings from voice of customer: tailor what we deliver based on what we hear

You may be a fit if

  • You've thrived in high-velocity, multi-customer environments and like building the machine, not only running it

  • You bring real product fluency (beyond developers alone) and you're leaning into AI: proficient today, or hungry to get there fast

  • You're energized by agents as coworkers: you design how they work

  • You've done customer success or adjacent post-sales work and know how to drive customer outcomes, and why that matters

  • You know how to manage accounts and relationships for outcomes: find whitespace, deepen adoption, and open growth paths

Oferta publicada por Cursor en su página de empleo; en ApplyFromHere solo la mostramos y la resumimos. ¿Eres la empresa? Solicita retirar o corregir esta oferta.